Frequently Asked Questions

Is this financial advice? +
No. This website provides general information only and does not constitute financial advice. Please refer to the Product Disclosure Statement (PDS) before making any decisions.
Is my money safe? +
Yes. Your Health Wallet is ASIC licensed (AFSL 500574), an AFCA member, and your funds are held by a NAB-approved custodian.
Can I use it for my family? +
Yes. Your Health Wallet can be used for health services for you, your spouse, and your children.
What about pet coverage? +
After 12 months, you can use your Your Health Wallet balance for pet health services including vet visits, dental, and preventive care.
How much interest do I earn? +
Interest rates are competitive and reviewed regularly. See the PDS for current rates.
Can I withdraw my money? +
Yes. You can withdraw funds for eligible health services at any time. Some restrictions may apply.